Thank you for purchasing Hootleaf LLC menswear products (T-shirts, shorts, waterproof jackets, etc.). To ensure your shopping experience, we offer a clear and convenient return service:

I. Return Conditions
Returns are accepted if the item has been opened and does not affect resale (unworn, unwashed, no obvious signs of use, tags intact).

If the item has quality issues, is the wrong item, or does not match the description, we will prioritize processing your return or exchange.

Return requests must be submitted within a specified timeframe (e.g., 7 days) after receiving the goods; late submissions may not be accepted.

II. Return Process
Contact customer service to submit a return request and explain the reason.

After confirmation by customer service, we will provide return instructions and relevant information.

Return the item as required and provide the tracking number.

After receiving and verifying the item, we will process your refund as soon as possible.

III. Costs
If the return is due to product quality issues or the wrong item was sent, we will bear the shipping costs.

If a return is made due to personal reasons (such as incorrect size or dislike of style), the return shipping cost will be borne by the buyer.

IV. Refund Instructions

Refunds will be returned to the original payment method after the goods have been inspected and accepted. The specific arrival time depends on the payment platform.

V. Return Address and Contact Information

Return Address: 1830 SKYLINE WAY FULLERTON, CA 92831
Email: Jacob@hootleaf.shop/support@hootleaf.shop
Phone: (857) 837-4564

VI. Important Notes

To ensure a smooth return process, please do not send the goods back directly. Please contact customer service to confirm the return information first.

If you have any questions, please feel free to contact us. We will provide you with efficient and considerate service.